Question 1

What is a payday loan?

Accepted Answer

A payday loan is a small loan, typically between $100-$1000, that is used to cover small, often unexpected, expenses. Borrowers may also use a payday loan to avoid costly bounced checks, overdraft protection fees, late bill payment penalties, or other less desirable short-term credit options.

Question 2

Understanding the Annual Percentage Rate (APR)?

Accepted Answer

The APR of your loan includes the interest and any scheduled fees associated with your loan. APR is commonly used with long-term loans such as mortgages and auto loans that are typically repaid in years, unlike short-term loans that are repaid in days. The average APR for a 14-day payday loan serviced through LendNation is 533%.

Question 3

Effects of non-payment?

Accepted Answer

If a loan is not paid when due, we reserve the right, where permitted, to charge late fees, or provide an option to refinance, renew or extend your loan. Late or missed payments may negatively impact your credit score or cause your account to fall into collections. Every attempt will be made to contact the customer prior to initiating the collection process. LendNation abides by all applicable federal and state laws in the collection of outstanding loans. We uphold the spirit and principles of the Fair Debt Collection Practices Act and treat our customers respectfully in all phases of the credit service process, including collections. We (or your lender, when we are not the lender) may agree to refinance your loan upon request. Loan refinancing options vary by state and may include additional fees. For specific rules for your state, enter your zip code.

Question 4

Customer Notice

Accepted Answer

A single short-term loan is typically for two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive. Short-term loans are not recommended as long-term financial solutions. Funds are generally deposited via ACH for delivery next business day. If you applied after 9pm Central or over the weekend, the funding process will begin on the next business day, and your money will usually be deposited on the business day after that. LendNation or third-party lender does not perform traditional credit checks as part of its credit transaction approval process, but does verify applicant information via national databases. Not all loan applications or renewal requests are approved.

Question 5

About LendNation

Accepted Answer

LendNation understands the importance of responsible lending. As a member of the Community Financial Services Association of America (CFSA), we abide by their best practices. In addition, we abide by all applicable laws and regulations in the states in which we operate. LendNation is owned by Overland Park, Kansas-based QC Holdings, Inc. If you have a question or a comment, please contact us: 8208 Melrose Drive, Lenexa,KS 66214 Phone: 866-324-9565 Email: info@LendNation.com

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